Privacy Policy

We collect information that you choose to share with Neo The Agency when you contact us, request a proposal, or engage us for services. That may include your name, company details, email address, phone number, project requirements, billing information, and any materials you provide during a project.

We may also collect limited technical information when you use our website, such as your device type, browser, referring pages, and general usage data. This helps us understand site performance and improve the experience.

We use your information to respond to inquiries, evaluate potential engagements, deliver services, communicate about projects, process payments, maintain internal records, and improve our website and operations.

We do not sell personal information. We may share information with trusted service providers who help us operate the website, deliver projects, host files, process payments, or manage communications. Those providers may only use the information as needed to provide their services to us.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We keep information for as long as reasonably necessary to fulfill the purpose for which it was collected, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the relationship and the records involved.

You may request access to, correction of, or deletion of personal information that you have provided to us, subject to any legal or operational obligations that require us to retain certain records. You may also ask us to stop using your information for non-essential communications.

We use reasonable administrative, technical, and organizational safeguards to protect information under our control. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal obligations. When we do, we will update the effective date on this page.